Privacy Policy | NuScale Power

NuScale Power, LLC and its affiliates (NuScale) is committed to being transparent and open to protect your privacy when you visit our website (“Website”). This Privacy Policy (“Privacy Policy”) explains generally how NuScale receives information, which may include personally identifiable data (“Personal Data”), what we do with that information once we have it and our security measures.

PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY ACCESSING OUR WEBSITE, YOU ARE CONSENTING TO THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY AND OUR COLLECTION AND USE OF PERSONAL INFORMATION AS OUTLINED BELOW. IF YOU REJECT ANY OF THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY, OR OUR TERMS OF USE PLEASE DO NOT ACCESS OUR WEBSITE.

NuScale hereby reserves the right to modify/amend or otherwise change this Privacy Policy, as it deems necessary or appropriate because of legal compliance requirements or changes in NuScale’s business practices. If you do not agree with our updated Privacy Policy, please do not access our Website.

Information We Collect

When you visit our Website, NuScale may collect different types of Personal Data and identifiable or non-identifiable information, including:

Information you provide us: When you use our Website, you may provide us with personal information that include your name and contact information (e.g., email address, phone number, geographical location, etc.). NuScale also collects content that you create or upload (“User Content”) when using our Website, including communications between you and NuScale.
Information collected during use of our Website: We collect information about the devices that you use to access our Website. This includes device details (e.g., device type, model, manufacturer, carrier name, crash reports, software installed), data files or similar data structures stored on or associated with your devices, data stored in connection with the device hardware, the device’s operating system, and/or data sent to your devices by NuScale. NuScale may also collect usage data or information about your activity in our Website, such as log file information, the number of times you access our Website and the nature of your use, your web request, how you interact with links or features on the Website, information automatically reported by your browser each time you make a request to access our web page, browser type and plugins, failed commands sent out and the status of your set up.
Location Information: We may collect information about your location when you access our Website. Location information can include Global Positioning System (GPS) location, Internet Protocol (IP) address, access points, and information collected from nearby Bluetooth Low Energy (BLE) devices.
Metadata and other technical data associated with any user provided information or content.
Cookies and similar technologies to collect aggregated and anonymized data about our users.
Non-Identifiable Data: This type of information is collected passively using various technologies, cannot presently be used to specifically identify you. NuScale may store such information itself or such information may be included in databases owned and maintained by NuScale, its affiliates, agents or service providers. We may use such information and pool it with other information to track, for example, the total number of visitors to our Website, the number of visitors to each page of our Website, and the domain names of our visitors’ Internet service providers. It is important to note that no Personal Data is available or used in this process.
Aggregated Personal Data: In an ongoing effort to better understand and serve the users of our Website, NuScale may conduct research on its customer demographics, interests and behavior based on the Personal Data and other information provided to us. This research may be compiled and analyzed on an aggregate basis, and NuScale may share this aggregate data with its affiliates, agents and business partners. This aggregate information does not identify you personally. NuScale may also disclose aggregated user statistics in order to describe our services to current and prospective business partners and to other third parties for other lawful purposes.

How We Collect Your Personal Data and Other Information

NuScale may collect Personal Data that you provide directly to us when you contact us or request information from us. By voluntarily providing us with Personal Data, you are consenting to our use of it in accordance with this Privacy Policy. If you provide Personal Data to NuScale, you acknowledge and agree that such Personal Data may be transferred from your current location to the offices and servers of NuScale and the authorized third parties referred to herein.

NuScale may use a number of tools to collect information about you, your computer access points, and the web browser that you use to connect to our Website, such as usage and preference information. For example, we may use cookies and web beacons to collect information.

Cookies

Cookies are small data files generated by web servers and stored in your computer for future access. We use Cookies for a variety of reasons, including studying visitors’ use of the Website for the purpose of improving usability. If you choose to visit our Website, you do not need to accept the use of our cookies. If you choose to accept the use of our cookies, you may delete them after they have been placed on your computer or your mobile device. Please see our full Cookie Policy here.

Our Use of Your Personal Data and Other Information

NuScale uses the Personal Data you provide in a manner that is consistent with this Privacy Policy. If you provide Personal Data for a certain reason, we may use the Personal Data in connection with the reason for which it was provided. For instance, if you contact us by email, we will use the Personal Data you provide to answer your question or resolve your problem. NuScale may also use your Personal Data and other personally non-identifiable information collected through the Website to help us improve the content and functionality of the Website to better understand our users and to improve the Website. If NuScale intends on using any Personal Data in any manner that is not consistent with this Privacy Policy, NuScale may inform you of such anticipated use prior to or at the time at which the Personal Data is collected.

Our Disclosure of Your Personal Data and Other Information

NuScale is not in the business of selling your information. There are, however, certain circumstances in which we may share your Personal Data with certain third parties without further notice to you, as set forth below:

Business Transfers: As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Data may be part of the transferred assets.
Agents, Consultants and Third Parties: NuScale, like many businesses, sometimes hires other companies to perform certain business-related functions. Examples of such functions include mailing information and maintaining databases. When we employ another entity to perform a function of this nature, we only provide them with the information that they need to perform their specific function. Additionally, we reserve the right to use third party analytics service providers to collect personally identifiable information about your online activities over time and across different websites when you use our Website, including as described in this Privacy Policy. This Policy does not apply to - and we are not responsible for – those of other parties and their use. Furthermore, we partner with third parties to provide certain support services to our users. These third parties are responsible for their own policies and procedures to protect your information. NuScale is not responsible for the protection or use of information that users provide directly to any third party in conjunction with the use of our Website. This Privacy Policy only applies to information provided directly to or obtained directly by NuScale during your use of our Website.
Legal Requirements: NuScale may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of NuScale, or (iii) protect against legal liability.

Your Rights

Your rights in relation to your Personal Data are to:

Be informed about its use;
Have access to your information;
Correct any errors in your Personal Data;
Have your Personal Data deleted in certain situations.
Restrict or object to how we use your personal Data; and
Facilitate, where feasible, the transfer of your Personal Data to other businesses at your direction.

Retention

NuScale does not retain your Personal Data longer than necessary (“Retention Period”). After the Retention Period, the User Content or Personal Data may be permanently deleted or anonymized. If you would like your Personal Data deleted once you no longer want to access our Website, please submit a request in writing to compliance@nuscalepower.com.

Security

NuScale takes commercially reasonable steps and generally-accepted technical and organizational security measures to protect the Personal Data provided via the Website from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Please be reminded; however, that no Internet or email transmission or data storage is ever 100% secure or error-free. Therefore, we cannot guarantee the absolute security of any Personal Data. Please keep this in mind when disclosing any Personal Data to NuScale via the Internet.

Special Notice to California Residents

In general, NuScale is not covered by the terms of the California Consumer Privacy Act (CCPA). However, in accordance with California Civil Code Section 1789.3, California residents are entitled to know that they may file grievances and complaints with California Department of Consumer Affairs, 400 R Street, Ste 1080, Sacramento, CA 95814; or by phone at 916-445-1254 or 800-952-5210; or by e-mail to dca@dca.ca.gov. For more information about protecting your privacy, you may wish to visit: http://www.ftc.gov.

General Data Protection Regulation

NuScale complies with the European Union (EU) General Data Protection Regulation (GDPR) framework regarding the collection, use, and retention of Personal Data from EU member countries. If you are located outside the EU and choose to use the Website or provide your information to us, your information may be transferred, processed, and stored by our service providers in other non-EU countries. Privacy laws may vary from jurisdiction to jurisdiction and the privacy laws in certain countries may not be as protective as those in your jurisdiction.

Contact Us

If you have any further questions about this Privacy Policy, please contact us in writing, at compliance@nuscalepower.com.